Delivery
We offer FREE delivery for orders over PLN 99 throughout Europe!
Estimated delivery time:
- Poland: 5 - 9 business days
- Germany: 5 - 9 working days
- France: 5 - 9 working days
- Spain: 7 - 10 working days
- Other European countries: 5 - 12 business days
In order to provide the highest quality and competitive prices, we work with various suppliers from all over the world. Shipments are made from international warehouses, which may result in slightly longer delivery times according to the above schedule.
International Shipping Costs and Fees
For the convenience of our customers, all costs and fees related to international shipping are covered by us and included in the order price. This means you can enjoy your purchases without worrying about additional costs during delivery.
Order fulfillment :
A. Processing Time: Orders are prepared, packed and shipped within approximately 2 business days* after receiving payment.
*Personalized orders with individual engraving are prepared and sent in you within 3 - 5 working days.
B. Order Confirmation: Once your order has been processed, you will receive an email containing the order details.
Shipping methods :
A. Carriers: We work with various courier companies. The carrier used may vary depending on location and product. We offer international shipping in Europe.
Shipping time :
A. Estimated delivery time is 5 - 9 business days depending on location.
B. Delays: While we strive to meet estimated delivery dates, unknown circumstances such as customs delays or extreme weather conditions may cause delays. We appreciate your understanding in such cases.
Shipping costs :
A. Shipping fees: Free shipping above PLN 99. Shipping cost for orders below PLN 99 is PLN 16.90.
International Shipping :
We currently ship to select countries in Europe. Check our shipping options during checkout to see availability in your region.
Order confirmation :
Once your order has shipped, you will receive an email confirming shipping and an estimated delivery time.
Contact us :
If you have any questions regarding our shipping policy, please contact us at info.olygems@gmail.com
