Delivery
We offer FREE delivery for orders over PLN 99 throughout Europe!
Estimated delivery time:
- Poland: 5 - 9 business days
- Germany: 5 - 9 business days
- Spain: 7 - 12 business days
- Europe: 5 - 12 business days
1. Order fulfillment:
A. Processing time: Orders are prepared, packed and shipped s within approximately 2 business days* after receiving payment.
*Personalized orders due to individual engraving are prepared and shipped ą in pregnancy within 3 - 5 business days.
B. Order Confirmation: Once your order has been processed, you will receive an email containing your order details.
2. Shipping methods:
A. Carriers: We cooperate with various courier companies. The carrier used may vary by location and product. We offer international delivery and.
3. Shipping time:
A. Estimated delivery time is 5 - 9 business days depending on location. We offer international shipments within Europe.
B. Delays: While we strive to meet estimated delivery times, unknown circumstances such as customs delays or extreme weather conditions may cause delays. Thank you for your understanding in such cases.
4. Shipping costs:
A. Shipping fees: Free shipping over PLN 99. The shipping cost for an order below PLN 99 is PLN 16.90.
5. International shipping:
We currently ship to selected countries in Europe. Please check out our shipping options during checkout to see availability in your region.
6. Order confirmation:
Once your order has been shipped, you will receive an email with shipping confirmation and estimated delivery time.
7. Customs duties and obligations:
Customers are responsible for any duties and taxes incurred during international shipping. For more information, please contact your local customs office.
8. Contact us:
If you have any questions about our shipping policy, please contact us at info.olygems@gmail.com