Delivery
We make every effort to ensure that your order reaches you as quickly as possible!
Order processing time:Orders are carefully packed and dispatched within 48 hours of being placed (Monday to Friday ).
Delivery time:
Your shipment should reach you within 5 business days.
Status notifications:
We keep you updated about the status of your order – you will receive notifications both about the shipment and its estimated delivery time.
Delivery time for personalized products:
For products with individual engraving, the lead time is 3-4 days to ensure the highest quality of workmanship.
To ensure competitive prices, excellent quality and the possibility of delivery to various European countries, our products are shipped from international warehouses. Each shipment is delivered to you via a trusted courier company, straight to your door.
Shipping methods :
Carriers: We work with various courier companies. The carrier used may vary depending on location and product.
Shipping costs :
Shipping fees: Free shipping above PLN 99. Shipping cost for orders below PLN 99 is PLN 16.90.
International Shipping :
We currently ship to select countries in Europe. Check our shipping options during checkout to see availability in your region.
Order confirmation :
Once your order has shipped, you will receive an email with shipping confirmation and estimated delivery time.
International Shipping Costs and Fees
For the convenience of our customers, all costs and fees related to international shipping are covered by us and included in the order price. This means you can enjoy your purchases without worrying about additional costs during delivery.
Contact us :
If you have any questions about our shipping policy, please contact us at info.olygems@gmail.com