Privacy Policy
OLYGEMS privacy policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase at www.olygems.com (the "Site").
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the web pages or search terms that referred you to the Site, and information about how you interact with the Site. We call this automatically collected information “Device Information.”
We collect Device Information using the following technologies:
COOKIES
Here is a list of the cookies we use. We provide them so that you can choose whether you want to delete them or not.
_session_id, unique token, session, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data, Persistent for 30 minutes from last visit, Used by our website provider's internal statistics tracker to record the number of visits
_shopify_uniq, no data, expires at midnight (visitor-wise) the next day, Counts visits to the store by a single customer.
basket, unique token, lasting for 2 weeks, stores information about the contents of your basket.
_secure_session_id, unique token, session
storefront_digest, unique token, undefined If the store has a password, this is used to check whether the current visitor has access to it.
- “Log files” track activities occurring on the Site and collect data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons", "tags" and "pixels" are electronic files used to record information about how you navigate the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Apple Pay, PayPal), email address -email and phone number. We call this information "Order Information".
When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL DATA?
We generally use the Order Information we collect to prepare orders placed through the Site (including processing payment information, arranging shipments, and providing invoices and/or order confirmations). Additionally, we use this Order Information to: communicate with you;
investigate our orders for fraud or potential risk; and when, in accordance with the preferences you have shared with us, we provide you with information or advertising related to our products or services.
We use the Device Information we collect to help us detect potential risks and fraud (in particular your IP address) and generally to improve and optimize our Site (for example, by generating reports and statistics about how our customers browse the Site and interact with it) and to evaluate the success of our advertising and marketing campaigns).
SHARING PERSONAL INFORMATION
We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify technology in our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or
related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange shipping, to facilitate any returns and exchanges and to enable you to post reviews.
Marketing and advertising. We use your personal data for marketing and promotional purposes, such as sending marketing, advertising and promotional messages by email, text message or post, and to display advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal or malicious activities. If you choose to use the Services and register for an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password or other access details with anyone. If you believe your account has been compromised, please contact us immediately.
Communicating with you. We use your personal information to provide you with customer service and to improve our Services. This is in our legitimate interests so that we can respond to your needs, provide you with effective services and maintain a business relationship with you.
cookies
Like many websites, we use cookies on our Site. For detailed information about the cookies we use in connection with operating our store with Shopify, please see https://www.shopify.com/legal/cookies . We use cookies to power and improve our Site and our Services (including remembering your activities and preferences), perform analytics, and better understand your interactions with the Services (in our legitimate interests of administering, improving and optimizing the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products and advertising on our Site and other websites.
Most browsers automatically accept cookies by default, but you can set your browser to remove or reject cookies using your browser controls. Please note that deleting or blocking cookies may negatively impact your user experience and may cause some Services, including certain features and general functionality, to malfunction or become unavailable. Additionally, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:
With suppliers or other third parties who provide services on our behalf (e.g. IT management, payment processing, data analysis, customer service, cloud storage, order fulfillment and shipping).
With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy policies.
When you direct, request or otherwise consent to our disclosure of certain information to third parties, for example for the purpose of shipping products or through the use of social media widgets or login integrations, with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate interests to operate a successful business.
In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and in to protect or defend the Services, our rights and the rights of our users and others.
Over the last 12 months, we have disclosed the following categories of personal information and sensitive personal information (marked with *) about users for the purposes set out above in the sections "How we collect and use your personal information" and "How we disclose personal information":
Category Audience categories
Identifiers, such as basic contact information and certain order and account information
Commercial information such as order information, purchase information and customer service information
Internet or other similar network activity, such as usage data
Vendors and third parties that provide services on our behalf (such as online service providers, payment processors, fulfillment partners, customer service partners and data analytics providers)
Business and marketing partners
Partners
We do not use or disclose sensitive personal information to determine your characteristics.
User-generated content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, that content will be public and available to anyone.
We do not control who has access to the information you choose to share with others, and we cannot ensure that parties that have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you provide publicly, or for the accuracy, use or misuse of any information you disclose or receive from third parties.
Third Party Websites and Links
Our Site may contain links to websites or other online platforms operated by third parties. If you link to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on such sites. Information you provide in public or semi-public areas, including information shared on third-party social networking platforms, may also be visible to other users of the Services and/or users of these third-party platforms, without restrictions on our or the third party's use of it. Our inclusion of such links does not, in itself, imply any endorsement of the content of such platforms or their owners or operators, except as disclosed on the Services.
Children's data
The Services are not intended for use by children and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details provided below and request that we delete it.
As of the date of entry into force of this Privacy Policy, we have no current knowledge that we "share" or "sell" (as these terms are defined in applicable law) personal data of persons under 16 years of age.
Security and storage of your information
Please remember that no security measures are perfect or impenetrable and we cannot guarantee "perfect security". Additionally, any information you transmit to us may not be secure in transit. We recommend that you do not use unsecured channels to transmit sensitive or confidential information to us.
How long we keep your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your rights and choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal data. However, these rights are not absolute, they may only apply in certain circumstances and in some cases we may refuse your request where permitted by law.
Right of access/knowledge. You may have the right to request access to the personal data we hold about you, including details of how we use and share your data.
Right to erasure. You may have the right to request that we delete the personal data we hold about you.
The right to correct. You may have the right to request that we correct inaccurate personal data that we hold about you.
Right to transfer. You may have the right to receive a copy of the personal information we hold about you and to request that we pass it on to a third party, in certain circumstances and with certain exceptions.
Restriction of processing: You may have the right to ask us to stop or restrict the processing of your personal data.
Withdrawal of consent: Where we are relying on your consent to process your personal data, you may have the right to withdraw that consent.
Appeal: You may have the right to appeal our decision if we refuse to consider your request. You can do this by replying directly to our rejection.
Manage your communication preferences: We may send you promotional emails and you can unsubscribe from them at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as about your account or orders you have placed.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before we will respond to your request in a substantive manner. In accordance with applicable regulations, you may appoint an authorized agent who will submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide evidence that you have authorized the agent to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner, as required by applicable law.
If you have any questions please email us info.olygems@gmail.com
Headquarters: OLYGEMS, Złotej Jesieni 2c/32 Kraków, Poland.